Qatar Airways Recrute: Senior Airport Services Agent - SADIQI JOBS

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May 31, 2016

Qatar Airways Recrute: Senior Airport Services Agent





Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job: The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled  in a consistent manner.
Accountabilities:

  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
  • Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
  • Assist duty officer to handle company material and records
  • Liaison with GHA for quick processing of hotel and transfer passengers
  • Work with GHA and ensure  smooth passenger handling
  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Ensure passengers are assisted smoothly through airport facilities
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
About You: To be successful in this role, you will need a Trade or Vocational Qualification combined with a minimum of three years of experience in a similar role with at least one year within airport operations for a leading Airline.  You will need excellent customer service and conflict resolution skills with knowledge and experience in passenger and baggage handling.  Completion of Passenger Handling and Customer Service Course, such as Introduction to Civil Aviation and Passenger Handling would be advantageous.
You will need to be fluent (written and spoken) in English, French and Arabic to perform this role.
The successful candidate must be willing to work on a shift-basis.
Note: you will be required to attach the following:
1. Resume / CV
2. CV / Resume